Intake | 1-2 hours/week
As the first point of contact for tenants in crisis, Intake volunteers answer and return hotline calls, assist with intake forms, uploading supporting documents, and guide callers toward resources or legal support.
🔒Legal | 4–6 hours/week
Restricted to current Cornell Law students and alumni, Legal volunteers provide free legal advice, and occasional representation, under attorney supervision. For more details, click here.
🔒Legal Assistants | 3-5 hours/week
Restricted to current Intake volunteers with one semester of experience, the Legal Assistants review intakes, interview and communicate regularly with clients, conduct legal research, draft memoranda, and maintain our litigation calendar under attorney supervision.
Technology | 2-3 hours/week
Mixed with law students and non-law volunteers, the Tech team works together under attorney supervision to moderate our AI-powered Q&A tool, “Teny,” regularly update the Tenants’ Rights Guide, and assist in automating administrative workflows.